Contact

Phone: 707-277-4787
Fax: 707-240-0111

1003 Bishop St, Suite 380
Honolulu, Hawaiʻi 96813

Insurance

  • HMSA (HMO, PPO)

  • UHA

  • Self-Pay

Out-of-Network: Superbill available upon request. Please submit to your carrier for reimbursement.

Payment: All major credit cards accepted (Visa, MasterCard, American Express, Discover)

New Patients

  • Accepting new patients

  • Primarily virtual appointments

  • Weekday evenings

Please call and leave a message to schedule an initial consultation.

Current Patients

To keep your health information safe, please use the HIPAA-compliant patient portal for any questions, prescription refills or appointment requests.

About Dr. Tokeshi

Born and raised in Honolulu, Hawaiʻi, Dr. Chris Tokeshi is a board-certified psychiatrist providing tailored psychiatric care for children, teens and adults. He earned his medical degree from the University of Hawaiʻi John A. Burns School of Medicine, where he was inducted into the Gold Humanism Honor Society. He completed his general psychiatry residency and subspecialty fellowship in child and adolescent psychiatry at the University of Hawaiʻi, serving as Chief Fellow during his final year.

Dr. Tokeshi has presented locally and nationally on topics including anxiety, depression, attention-deficit disorder (ADHD), post-traumatic stress disorder (PTSD), gender affirming care, trauma-informed care, and psychopharmacology. He is a clinical assistant professor at the University of Hawaiʻi, John A. Burns School of Medicine. In his free time, he enjoys spending time with his wife and their golden-doodle, Boo Magoo.

  • Child & Adolescent Psychiatry Fellowship - University of Hawaiʻi

  • General Psychiatry Residency - University of Hawaiʻi

  • Doctor of Medicine (M.D.) - John A. Burns School of Medicine, University of Hawaiʻi

  • Bachelor of Arts in Chemistry - Willamette University

  • High School Diploma - ʻIolani School

Office

We are in the Pauahi Tower - Suite 380 at Bishop Square, on the north end of Tamarind Park.

Parking

Aliʻi Place Garage (General Parking): Located on the right of Alakea Street, just past the stoplight. This is the primary parking location and offers the most economical rates. It is a short 3-minute walk across the street to Pauahi Tower. (No validation, cash only)

Bishop Square Garage (Priority Parking): Located on the left side of Alakea Street, just past the stoplight. Marked by a green sign with a large white "P." (1 hour validation provided for kūpuna and families traveling with keiki, cash only)

From ʻEwa

  1. Take Exit 21A for Pali Highway (Route 61 South), which becomes Bishop Street.

  2. Continue past Hotel Street; Bishop Square will be on your left.

  3. Turn left onto S. King Street, then turn left immediately onto Alakea Street.

From Diamond Head

  1. Take Exit 22 for Vineyard Boulevard (Route 98 West).

  2. Pass two stoplights, then turn left onto Pali Highway, which becomes Bishop Street.

  3. Continue past Hotel Street; Bishop Square will be on your left.

  4. Turn left onto S. King Street, then turn left immediately onto Alakea Street.

Request an Appointment

This form is for scheduling purposes only.
Please do not include medical information or treatment history.



What happens next?

  • Portal Invite: Look for an email invitation to set up your secure patient portal (usually within 48 business hours; check spam/junk if needed).

  • Intake Forms: Complete required intake forms inside your portal.

  • Scheduling: We will reach out to schedule your initial consultation.

Privacy Policy

Effective Date: September 1, 2026

This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.

Our Duty to Protect Your Health Information
This practice is required by law to maintain the privacy of your protected health information (PHI), provide you with this Notice of Privacy Practices, notify you following a breach of unsecured PHI, and follow the terms of the notice currently in effect. PHI is information that identifies you and relates to your past, present, or future physical or mental health condition, treatment, or payment for treatment.This practice uses Charm EHR, an electronic health record and patient portal system, and Zoom, a telehealth platform, to manage and transmit your health information. This practice has executed a Business Associate Agreement (BAA) with each vendor that creates, receives, maintains, or transmits PHI on the practice's behalf — including Charm EHR and Zoom — as required by HIPAA. These agreements contractually obligate each vendor to safeguard your PHI.Mobile Information & Non-Sharing Policy (10DLC / SMS Compliance)
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. We do not sell, rent, trade, or share consumer personal information (including mobile phone numbers, SMS opt-in data, or consent data) with any third parties or affiliates for marketing, advertising, or lead generation purposes.How We May Use and Disclose Your Health Information
The following describes the ways this practice may use and disclose your PHI:

  1. Treatment: Your PHI may be used and disclosed to provide, coordinate, or manage your psychiatric care. For example, information may be shared with another healthcare provider involved in your care, such as your primary care physician (PCP), with your authorization or as permitted by law.

  2. Payment: Your PHI may be used and disclosed to bill and collect payment for services provided. For example, information about your diagnosis and treatment may be shared with your health insurance plan to obtain payment for services.

  3. Healthcare Operations: Your PHI may be used for practice operations, including quality improvement, training, and administrative functions necessary to run the practice.

Other Uses and Disclosures Permitted or Required Without Your Authorization

  1. As required by federal, state, or local law

  2. For public health activities (e.g., reporting communicable diseases)

  3. To report suspected abuse, neglect, or domestic violence

  4. For health oversight activities (e.g., audits, investigations)

  5. In response to a court order or subpoena

  6. To law enforcement officials under limited circumstances as permitted by law

  7. To avert a serious and imminent threat to the health or safety of you or others, including disclosure to a person reasonably able to prevent or lessen the threat (this may include a duty to warn or protect an identifiable potential victim as permitted or required by law)

  8. For workers' compensation purposes as authorized by law

  9. To coroners, medical examiners, and funeral directors

  10. For specialized government functions (e.g., military, national security)

Uses and Disclosures Requiring Your Written Authorization
The following uses and disclosures will be made only with your written authorization:

  1. Psychotherapy notes, except in the limited circumstances permitted by law (for example, use by the originating clinician for treatment, certain training programs, or defense in a legal proceeding brought by you)

  2. Marketing purposes

  3. Any sale of your PHI

All other uses and disclosures not described in this notice will be made only with your written authorization. You may revoke any authorization at any time in writing, except to the extent that this practice has already acted in reliance on the authorization.Special Protections for Psychotherapy Notes
Psychotherapy notes are notes recorded by a mental health professional documenting or analyzing the contents of a counseling session that are kept separate from the rest of your medical record. This practice maintains psychotherapy notes separately from the standard medical record. These notes receive heightened protection under HIPAA and, with limited exceptions permitted by law, will not be used or disclosed — including to your health plan for payment or healthcare operations — without your specific written authorization. Information necessary for treatment, diagnosis, medication management, and billing (such as diagnoses, symptoms, treatment plan, medications, test results, and progress toward treatment goals) is maintained in the standard medical record and is subject to standard HIPAA privacy protections.Substance Use Disorder Care and Records
This practice is a general psychiatry practice. Substance use disorders (SUD) are treated only as part of your overall psychiatric care — for example, alongside the treatment of conditions such as anxiety or depression — and may include diagnosis, counseling (such as motivational interviewing), and referral for treatment. This practice does not hold itself out as an addiction or SUD treatment program and does not prescribe controlled substances (such as buprenorphine or methadone) for the maintenance or detoxification treatment of an SUD. For that reason, information about substance use maintained in your record is generally protected under HIPAA in the same manner as the rest of your PHI, rather than under the federal SUD confidentiality regulation, 42 CFR Part 2.If the nature of this practice's services changes in a way that brings it within 42 CFR Part 2 (for example, if it later holds itself out as providing SUD diagnosis, treatment, or referral, or prescribes a controlled substance for SUD treatment), Part 2 would apply to the affected records and provide additional protections beyond HIPAA. In that event, those records generally could not be disclosed without your written consent, except in limited circumstances such as a bona fide medical emergency or a court order that specifically authorizes disclosure of Part 2 records; a general subpoena would not be sufficient. Consistent with the 2024 revisions to Part 2, you could provide a single written consent authorizing use and disclosure of your Part 2 records for treatment, payment, and healthcare operations, revocable in writing at any time. This notice would be updated to reflect any such change.Special Considerations for Minor Patients
For patients under 18 years of age, a parent or legal guardian generally has the right to access the minor's PHI and make decisions regarding disclosure. However, there are important exceptions:

  1. When a minor has lawfully consented to treatment without parental consent as permitted by Hawaii state law, the minor may control access to PHI related to that treatment.

  2. This practice may exercise professional judgment to limit parental access to a minor's PHI when, in the clinician's professional opinion, disclosure would not be in the best interest of the minor or would endanger the minor.

  3. Adolescent patients will be informed about the privacy of their health information in age-appropriate terms.

Patient Portal and Proxy (Representative) Access for Minors
This practice makes health information available electronically through the Charm patient portal. Consistent with federal information-sharing requirements (the 21st Century Cures Act), certain records are made available promptly. To protect adolescent confidentiality, this practice manages parent/guardian proxy ("patient representative") access in Charm so that information a minor is legally entitled to keep confidential — and information the clinician has determined should be withheld in the minor's best interest — is not disclosed through a representative's portal account. Portal access for a parent or guardian may be limited, modified, or discontinued at the clinician's discretion to safeguard the minor's confidentiality and safety.Your Rights Regarding Your Health Information
You have the following rights with respect to your PHI:

  1. Right to Inspect and Obtain Copies: You have the right to inspect and obtain a copy of your PHI maintained by this practice, including medical and billing records. Requests must be submitted in writing. This practice will act on your request within 30 days (with one possible 30-day extension, of which you will be notified). A reasonable, cost-based fee may be charged for copies. Psychotherapy notes are not subject to this right of access. This practice may deny access in limited circumstances; if access is denied, you may request a review of the denial.

  2. Right to Request Amendments: You have the right to request that your PHI be amended if you believe it is inaccurate or incomplete. Requests must be submitted in writing with a reason for the amendment. This practice may deny the request if the information was not created by this practice, is not part of the records maintained by this practice, is not available for inspection, or is accurate and complete.

  3. Right to an Accounting of Disclosures: You have the right to request a list of certain disclosures of your PHI made by this practice. This does not include disclosures made for treatment, payment, or healthcare operations, or disclosures you authorized in writing. Requests must be submitted in writing. The first accounting in any 12-month period is free; a reasonable fee may be charged for additional requests.

  4. Right to Request Restrictions: You have the right to request restrictions on how your PHI is used or disclosed for treatment, payment, or healthcare operations. This practice is not required to agree to your request, except that this practice must agree to restrict disclosure to a health plan if the disclosure is for payment or healthcare operations and the PHI pertains to a service for which you have paid in full out of pocket.

  5. Right to Request Confidential Communications: You have the right to request that this practice communicate with you about your health information in a specific way or at a specific location. For example, you may request that communications be sent only through the Charm patient portal and not by mail or phone. Reasonable requests will be accommodated.

  6. Right to a Paper Copy of This Notice: You have the right to obtain a paper copy of this notice at any time, even if you previously agreed to receive it electronically. A copy is available upon request and is also available through the Charm patient portal.

  7. Right to Be Notified of a Breach: You have the right to be notified if there is a breach of your unsecured PHI.

Changes to This Notice
This practice reserves the right to change the terms of this notice and to make new provisions effective for all PHI maintained by the practice. If this notice is revised, the updated version will be made available through the practice website (https://www.drtokeshi.com/#privacy) and in the office, and will include the new effective date.Complaints
If you believe your privacy rights have been violated, you may file a complaint with this practice or with the U.S. Department of Health and Human Services, Office for Civil Rights (OCR). Complaints to OCR may be submitted at www.hhs.gov/ocr/privacy/hipaa/complaints/. You will not be retaliated against, penalized, or denied care for filing a complaint.Acknowledgment
A good-faith effort will be made to obtain your written acknowledgment of receipt of this notice. Your refusal to sign will not affect your ability to receive care.